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Responsible Gaming Commitment

Ac356 Responsible Gaming — Safe Gaming Guide & Limit Settings

At ac356, we believe gaming should be fun — not stressful. Responsible gaming is at the core of our platform, and we are always here to support you.

18+ Age Restriction
24/7 Support
100% Safe Environment
Instant Self-Exclusion
Our security measures
The pillars of responsible gaming

Protection tools ac356 provides for you

Budget Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it kicks in right away and helps keep your spending in check.

Session Time Control

Decide in advance how long you want to play in one session. ac356 will automatically alert you or log you out when the time is up, so you do not spend more time than intended.

Cooling-off break

Take a cooling-off break whenever you need to clear your head. Choose a break period anywhere from 24 hours to 30 days — your account will be temporarily paused during that time.

Self-Exclusion

If you feel you need an extended break from gaming, opt for self-exclusion. ac356 lets you suspend your account anywhere from 6 months to permanently.

Gaming history review

You can review your full betting and win/loss history at any time. This transparency helps you stay aware of your own gaming habits.

24/7 Support & Guidance

Our support team is here for you around the clock. If you're concerned about problem gambling, contact Support for free guidance.

Learn More
What does responsible gaming mean?

Responsible gaming means enjoying online gaming as a form of entertainment — not as a source of financial problems. Responsible gaming is one of the core principles at ac356, because we believe a happy and healthy player is the best kind of player.

Online gaming has become a popular form of entertainment across Bangladesh. Without the right knowledge and tools, though, it can develop into a habit that takes a toll on personal and family life. ac356 wants you to stay in control at all times.

The key to responsible gaming is setting a budget in advance and not going beyond it, resisting the urge to chase losses with bigger bets, and viewing gaming as a source of fun rather than income. Keep these three things in mind and your gaming experience will stay enjoyable and safe.

Ac356 offers multiple built-in tools to help you play responsibly. You can use all four features together: Deposit Limit, Loss Limit, Session Time Limit, and Self-Exclusion. Each takes effect immediately and stays active until you choose to change it.

Keep in Mind: Gaming is a form of entertainment. If you are no longer enjoying it, or feel stressed after playing, that is a warning sign. Reach out to the ac356 support team if this happens.

Responsible gaming is not a restriction — it helps you enjoy gaming for longer. Play within your means, spend time with your family, and keep gaming as one part of your life, not your whole life.

Step by step
How to Set Your Limits
1
Log in to your account

Access your ac356 account and navigate to the profile menu.

2
Go to the "Responsible Gaming" section

Go to Settings and look for the "Responsible Gaming" option.

3
Choose Your Limit Type

Choose the type of limit you want — Deposit, Loss, or Session Time.

4
Set Your Amount and Duration

Daily / Weekly / Monthly — select the period and enter the specific amount.

5
Confirm — Takes Effect Immediately

The limit takes effect as soon as you confirm, and a confirmation email will be sent to you.

Need Help?
[email protected] Write to us or speak with our support team via the platform's live chat. We are available 24/7.
Stay Alert
Learn to recognize the warning signs of addiction

If you notice these signs, it may be time to review your responsible gaming practices

1
Chasing losses with bigger bets

An overwhelming urge to chase losses by betting more is one of the earliest signs of problem gambling.

2
Less Time with Family

Consistently choosing gaming over spending time with family or friends is a cause for concern.

3
Spending Beyond Your Set Budget

Regularly breaking the limits you set for yourself — and regretting it afterward — is a warning sign.

4
Irregular sleep and eating habits

Staying up late to play or skipping meals for gaming takes a real toll on your physical and mental health.

5
Betting with borrowed money

Betting with borrowed or loaned money can lead to serious financial hardship.

6
Lying about gaming

Hiding or lying to family and friends about your gaming habits is a warning sign worth taking seriously.

Important: If you notice one or more of these signs in yourself, do not wait — contact our support team right away. ac356 is here for you. Take action now to access free guidance and Self-Exclusion.
Protection Tools
ac356 Responsible Gaming Tools

These tools help you stay in control of your gaming

Deposit Limit

Set a cap on how much you deposit within a given period. Lowering your limit takes effect immediately; increasing it requires a 24-hour cooling-off period.

Loss Limit

Set the maximum amount in BDT you are willing to lose per day or per week. Once you reach that limit, the system will automatically stop you.

Session Time Limit

Set how long you want to play in a single session. When the time is up, you will receive a pop-up alert and, if needed, be automatically logged out.

Reality Check

At set intervals, you'll see on-screen reminders showing how long you've been playing and your current wins or losses — so you always stay aware.

Temporary suspension

Temporarily suspend your account for anywhere between 1 day and 6 weeks. No bets can be placed during this period, but your balance stays safe.

Permanent Self-Exclusion

If you need an extended break, you can request a suspension ranging from 6 months to a permanent account closure. It is completely free and takes effect immediately.

Check in with yourself
Gaming health check

Ask yourself the questions below. If more than three of your answers are "yes", consider using the responsible gaming tools.

Do I often end up spending more than the budget I set for myself?
Do I find myself betting more to recover after a loss?
Do I hide my gaming activity from family or friends?
Do you find gaming more important than work, study, or sleep?
Do I feel irritated or restless when asked to stop gaming?
Have I ever placed bets using borrowed or loaned money?
Has gaming caused problems in my personal or social relationships?
More than three "yes" answers? Start using ac356's responsible gaming tools today, or get in touch with our support team.
Healthy Gaming Habits
Principles of a responsible player

Responsible gaming at ac356 goes beyond just setting limits — it is about building a healthy mindset. Developing the habits below will keep gaming enjoyable at all times.

Set Your Budget Beforehand
Before you start playing, decide the maximum amount in BDT you are willing to spend and stick to that limit.
Take Regular Breaks
Take at least a 10-minute break every hour. Get up, stretch, have some water — then come back.
Never make decisions based on emotion
Avoid placing bets when you're angry, upset, or frustrated. A clear head leads to better decisions.
Do not make winning your only goal
Play to enjoy — not just to win. Losses are a normal part of gaming; learn to accept them.
Tell Your Family
Don't hide your gaming habits from the people close to you. Being open protects both your relationships and your wellbeing.
FAQ
Questions about responsible gaming

Find answers to the most frequently asked questions here

Log in to your account, go to Profile Settings, and find the "Responsible Gaming" section. From there you can activate any tool — Deposit Limit, Loss Limit, Session Time Limit, or Self-Exclusion. If you need help, reach out via live chat.

No, your account balance remains fully safe after Self-Exclusion. You can withdraw your funds once the exclusion period ends or by contacting support. Your money is not affected in any way.

Lowering your limit takes effect immediately. Increasing it, however, requires a 24-hour cooling-off period — this is intentional, to prevent decisions made in the heat of the moment.

Start by having an honest conversation with them and suggest seeking professional help. You can also reach out to ac356 Support directly for guidance. If needed, help them activate self-exclusion on their account.

Not at all. ac356 strictly enforces an 18+ policy. Age is verified at registration, and ID verification is requested in any suspicious case. If you suspect a minor is using the platform, contact support immediately.

No, all responsible gaming tools on ac356 are completely free. There is no charge for Deposit Limits, Session Limits, Cooling-Off, or Self-Exclusion. These are your rights.
Responsible Gaming Commitment

Play Safe, Play Happy — with ac356

We are committed to keeping your gaming experience at ac356 safe and enjoyable at all times. Join today and take advantage of our responsible gaming features.

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